Shipping policy

Last updated: November 12, 2026

Mabiora is based in the United States and currently delivers only within Qatar. We do not ship to addresses outside Qatar at this time. Orders are prepared by Mabiora and handed to licensed delivery partners operating in Qatar for the final delivery.

Processing and delivery. Orders are processed on business days, Monday through Friday, excluding public holidays. We normally need 1–2 business days to prepare an order for handover. After handover, delivery within Qatar usually takes 3–5 business days. These timeframes are estimates, not guarantees. Public holidays, weather, and carrier backlogs can occasionally extend the delivery window.

Shipping cost. Shipping is free on all orders placed through mabiora.com. There is no minimum order value, no remote-area surcharge, and no handling fee added at checkout. The total shown at checkout is the amount you pay for the order and its delivery.

Carrier. We use licensed delivery partners operating in Qatar. The specific carrier is assigned at handover based on the delivery address and the service available for that area, so it may vary by order. If you need to know which carrier is handling your parcel, contact us after the order has been handed over and we will confirm it.

If delivery is delayed. If your order has not arrived within 7 business days after the estimated delivery date, contact us at info@mabiora.com or +1 954-579-9936, Monday–Friday, 9:00 AM–6:00 PM Central Time. We will check the shipment with the delivery partner and update you.

Failed delivery. If a delivery attempt fails because the address provided was incomplete or incorrect, the parcel may be returned to us. We will contact you to arrange redelivery. Any carrier fee for redelivery will be confirmed with you before we proceed.